8 Technology updates

Cloud computing. Using applications and storage in the “cloud”, instead of “on premise”, is fast becoming a cost effective alternative for enterprises. In the new setting, enterprises are likely to rely on Software-as-service (SaaS) for non-core processes allowing CIOs to focus on core processes, and save significant costs in license fees, support and maintenance.



Green IT. Enterprises will invest in technologies and solutions for compliance to regulations in the Green space, to become energy efficient and reduce carbon foot prints. Incidentally, Green IT also helps enterprises lower operating costs.



Open-source software (OSS) has established its role firmly in the IT industry, even though the rate of maturity and saturation-levels vary across market segments. Thus, most mainstream IT organizations are blending the best of open-source and closed-source solutions.



Collaboration is an important aspect of an enterprise today. It reduces the human latency in business processes and improves both cost efficiency and customer experience. The underlying technology is based on unified communications which integrates all the channels of voice and non voice communication over IP.


Social computing There is an emerging demand for integrating data in enterprise IT systems with that in social networks, to improve or promote, campaign management, community driven discounting, and intercontinental connections.



Information management is an important aspect of new enterprise as it is moving from a structured data model (text heavy and relational) to unstructured data model (multi modal and search driven).



Mobility in an enterprise is very closely linked to collaboration and social computing. With the exponential rise in the types of mobile devices and their usage in enterprises, it is fast becoming a social experience challenge in a business environment.